We chose to bond with ABTOT because of the helpful, friendly and knowledgeable service received from the Membership Secretary and the team at Travel & General. As a start-up, it was comforting to know from the very beginning that we had assistance that we could rely on throughout the application process, and guidance to ensure that the protection we were applying for was right for our kind of business, and that the protection we were acquiring was absolutely right for our customers’ peace of mind.

As members of AiTO we are required to bond 100% of our client’s money. ABTOT offer us a competitive solution, for our non-licensable turnover, which is why we’ve stayed with them over the years.

Scuba Travel have been working with ABTOT for a number of years now, enabling us to meet our requirements for our non-flight package holidays. At first the renewal process can seem a bit daunting, however our experience of all the ABTOT team are that they are always willing to listen and point you in the right direction whenever you need it. The quarterly submission process is straight forward and the ABTOT team come back very quickly on any question you may have. We enjoy working with ABTOT they seem to really understand our business and there is always a helpful voice at the end of the phone. We would certainly recommend them to any operator looking to bond their holidays.

The team at ABTOT and Travel and General have been professional, efficient, proactive and helpful from the initial application to the quarterly returns and ongoing renewals. In a world of ever increasing bureaucracy they are always available to answer any questions and offer advice on the protection for our customers; their approach and assistance has been both re-assuring and refreshing.

We have worked with ABTOT for the last eight years and are very pleased indeed with the professionalism and certainty that being a member brings to our long-established business. Our previous consumer protection arrangements were not up to the job of covering all our requirements as a highly specialist, yet globally-operating, travel business and, after extensive diligence, we found ABTOT to fill the gap admirably. It is critical that we offer our clients complete financial certainly; ABTOT are the ideal organisation to help us achieve this comprehensive aim. Working with ABTOT is, for us, a professional-yet-understanding rapport within which discussions, ideas, problems and successes can all be aired and, if necessary, solved. ABTOT’s network of partner/affiliate businesses are useful contacts and their franchise arrangement with the UK CAA for ATOL administration is also very useful. Reporting, which is required, is relatively straightforward and most business systems should be adaptable to cope. We would happily be available to discuss the overview with any potential ABTOT member and look forward to a continued expansion of ABTOT’s services in the future.

The reason we bonded with ABTOT was for ease of use with the fantastic franchised ATOL scheme which for a company of our size reduces our stress levels and saves on application fees.

We’ve been ABTOT members since 2015, we like that they ‘get’ us: as a specialist adventure/activity travel organiser they understand our business and ensure we are compliant with the Regulations but let us get on with running and growing our business. We have recently applied for our first ATOL under their Franchise and found the support and the assistance invaluable – as an ABTOT member we did not have to meet any increased financial conditions for the ATOL as we would had we gone to the CAA direct, and the membership team helped us with the online application.

Tucan Travel has been working with the ABTOT association since 2010 for our bonding requirements. In 2017, we signed up for their ABTOT ATOL Franchise which took the burden of having to bond licensable and non-licensable travel packages through separate associations. I have always found the staff at ABTOT to be friendly and efficient and they are always ready to answer any questions quickly. They have a great understanding of the travel industry and its requirements and I would highly recommend them to any prospective travel company looking for similar services.

We joined ABTOT in 2018 having previously used other organisations to comply with the package holiday regulations and ATOL requirements...in all honesty, I wish we had switched to ABTOT earlier. As well as finding that we have saved some money, they made the switch completely painless and we have always found the whole team to be efficient, friendly and helpful. The quarterly returns process is very straight forward, our renewal was completed without a hitch and with plenty of assistance form the team, and they are always a pleasure to work with. Highly recommended.

This year ABTOT has been incredibly helpful, our renewal process now glides through near effortlessly.